Return & Refund Policy

Martin's, the Flower People offers a 100% Satisfaction Guarantee to all our customers. If you are not completely thrilled with the flowers that we delivered to you, or on your behalf, please contact us at 416-766-6121, or, and we will replace the flowers for you promptly, with no additional delivery charge. Refunds are only available for orders that have not been delivered.

Order Cancellation

Due to the nature of same-day delivery service we cannot cancel delivery orders on the requested delivery date. Please contact us at least 24 hours before the delivery date if you need to cancel your order. Cancellation requests received within the 24 hours before delivery may be subject to a service fee.